Here's how to create and save a DxDiag report:
- If you are running Windows Vista or higher go to your task bar
- Click on "Start" button
- Click on "Run"
- In the pop-up window enter DxDiag and hit ok
- The DirectX Diagnostic Tool pop-up window should appear
- Click on "Save all information"
- Save As" window should be present
- Click on, "Save" (the file should be saved to your desktop as DxDiag.txt)
- Exit the DirectX Diagnostic Tool