Here's how to create and save a DxDiag report:

  1. If you are running Windows Vista or higher go to your task bar
  2. Click on "Start" button
  3. Click on "Run"
  4. In the pop-up window enter DxDiag and hit ok
  5. The DirectX Diagnostic Tool pop-up window should appear
  6. Click on "Save all information"
  7. Save As" window should be present
  8. Click on, "Save" (the file should be saved to your desktop as DxDiag.txt)
  9. Exit the DirectX Diagnostic Tool